How is Our Customer Service?

The Division of Medical Quality Assurance's Enforcement Program strives to provide quality customer service and is continually looking for ways to improve. We welcome the opportunity to hear your concerns or suggestions about our mediation process. Tell us how we are doing.

Tell us the name of the investigator who mediated your complaint.


What health care profession did your complaint involve?


For each statement that follows, please select the word(s) that most closely indicate(s) your level of agreement or disagreement with the statement.

The investigator was professional and helpful.






My telephone calls were returned within one business day.






My complaint was successfully resolved.






If you disagreed with the above statement, please tell us why.

Date of Service (optional):

What resource did you use to access our website?