Customer Satisfaction Survey - License Verification Website & Request Form


We would like to hear from you regarding our website and request form. Your feedback will be used to measure our progress in improving customer service.

*Note: If you have any questions regarding our services or your request, please contact us by e-mail at MQALicensureServices@flhealth.gov or by telephone at (850) 488-0595.

1. How did you make your license certification request?




Instructions: For each statement that follows, please select the word(s) that most closely indicate(s) your level of agreement or disagreement with the statement.

2. The License Certification Request website was easy to navigate.





3. The License Certification Request website provided enough information.






4. The License Certification Request Form was easy to use.






5. The License Certification Request Form instructions were easy to understand.






6. My license certification request was completed within five business days.





7. Overall, I am satisfied with the license certification services provided.





8. What resource did you use to access this online service?










9. Please provide any comments or suggestions regarding our services and how they can be improved.